今天Fanessay整理了一篇assignment范文--The nonverbal communication，本篇文章讲述的内容是关于非语言交际行为方面的，可以供大家了解下。在现今交流的情况下，除了语言行为外，还有的就是非语言行为了，这是一种非文字语言的交际手段，交际者可运用身体的自然特征与本能给对方传递信息，是表达思想的一种形式。在人与人之间的人际沟通中，有一半以上的信息交流是通过无声的非语言交际去实现的。非语言交际包括身势语和副语言，非语言和语言一样都是文化中不可缺少的组成部分。
Non-verbal behavior is a means of non-verbal communication, which means that communicators use the natural features and instinct of the body to convey information to each other and express all forms of thought in addition to verbal behavior. Psychological research shows that in face-to-face interpersonal communication, more than half of information exchange is achieved through silent non-verbal communication. Non-verbal communication mainly includes body language, paralanguage and object language. Non-language, like language, is an integral part of culture. Therefore, understanding this complex and interesting silent language can help us acquire more useful social information, especially in cross-cultural business negotiations.
In transnational business activities, when communicating with people from different cultural backgrounds, nonverbal behaviors often convey more information than verbal behaviors. Therefore, in order to promote the smooth development of business activities, it is necessary to correctly understand the implied information conveyed by non-verbal behaviors and appreciate the "ineffability".
Body language was first put forward by American psychologist Dr. Bodestar: the movement of muscles and organs in all parts of the body can express and communicate information, feelings and attitudes -- the body is information. Body language includes social distance, eyes, gestures, body posture, facial expressions and other aspects. Spatial distance is a basic part of body language, which is of great significance in business activities. The distance between communication parties not only reflects the relationship and psychological state of the two parties, but also reflects their national and cultural characteristics. The "space" here is not a physical concept, but a sociological one. Different nationalities and different cultural groups have different understanding of the same space distance.
In the business negotiation, we should not only pay attention to control the social distance reasonably according to the cultural background of the negotiation object, but also observe the changes of facial expressions, head and leg posture of the other party to understand whether the negotiation process is smooth. According to psychologists, the posture of the legs and feet reveals richer and truer information. The cross-legged sitting posture is a symbolic act of self-preservation, conveying tension, anxiety and defensiveness in the hope of motivating yourself by expanding the area of your body that it touches. When the two sides have established a more harmonious and friendly conversation, they will present a relaxed posture with their legs bent, legs in shape and legs relaxed. So in business, if the other person is crossing his or her legs, it shows that he or she is likely to be negative about what the other person is suggesting and somewhat disinterested in the subject being discussed. It's best not to ask the other person to make an immediate decision, but try to change the conversation first, and then persuade the other person when he or she has a more open body posture, which can increase the chances of business success.
Countries with different cultural backgrounds also have different understandings of eye contact. When talking to Americans or people from English-speaking countries, they will usually keep an eye on you to show that they are interested in what you are saying and respect you. But when you talk to people from Asian countries like China or Japan, they don't usually look at you all the time, which is a very different way for them to honor you. Therefore, in intercultural communication, it is necessary to understand the different meanings of eye expression in different cultural backgrounds, not only to interpret the information conveyed in the eyes of the other party, but also to respond to the other party with your own eyes.
Paralanguage refers to a kind of auxiliary non-verbal sign system for people to convey information, exchange thoughts and express emotions through the form and changes of a part of the human body and its appendages in the process of communication, and also includes the accompanying sounds and functional sounds of language. In business negotiations, people tend to think that speaking too fast or stammering is a sign of low confidence or insincerity. Instead, people who spoke loudly and at a moderate pace were seen as higher-status, more mature people.
Under different cultural backgrounds, some paralanguages have the same meaning, while some are quite different. Silence plays a decisive role in cross-cultural business negotiation between east and west. Westerners believe that a vocal response should be given regardless of whether the negotiations are going well or not. In social negotiations with easterners, a proper silence will make the other party feel that you are thinking seriously, pay enough attention to the negotiation, and affirm that the meaning conveyed is a silent power beyond language. Therefore, when conducting intercultural business communication, we should fully take into account the cultural background differences between the two sides, accurately grasp the hidden meanings conveyed by the vice language and make timely responses, so as to promote the further development of business communication.
In the cross-cultural business negotiation, language is of course important, but if it is separated from the cooperation of non-verbal behaviors, the content expressed by language will be poor and isolated, which will hinder the smooth development of communication. Therefore, a correct and effective understanding and application of non-verbal behaviors can help us to perceive the real feelings of others in cross-cultural business activities, reduce or avoid unnecessary conflicts caused by cultural differences, achieve the expected negotiation objectives, and promote the smooth progress of business activities.